INFORMATION WE COLLECT AND HOW WE USE IT
These terms apply to your use of this website located at CICELYCLIFF.com and other related websites (the “Cicely Cliff websites”) and applications and interfaces for mobile devices (collectively, the “Site”).
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfil the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
If you sign-up to receive updates, news, or newsletters, we ask for and record personal information such as your name and email address. We will send you updates, news, newsletters, and/or contact you to notify you of new releases, or other business related communications. You may opt out of receiving notifications at any time.
In consideration of your use of the Cicely Cliff Sites, you represent that you are of legal age (18-years-old) to form a binding contract and are not a person barred from receiving Cicely Cliff Services under the laws of the United States or any other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Cicely Cliff Service’s registration form (the “User Registration”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Cicely Cliff has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Cicely Cliff has the right to suspend or terminate your account and refuse any and all current or future use of the Cicely Cliff Services (or any portion thereof). Cicely Cliff is concerned about the safety and privacy of all its users, particularly children.
We store and may publicly display your submissions in order to provide the services that we offer. When we display your submissions, we do so together with your account name (first name and last initial). The term “submissions” refers to the information that you submit or post to the Cicely Cliff Site for public display, such as business ratings, reviews, photos, compliments, and the information that you display as part of your account profile.
If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.
In order to allow you to send and receive personal messages to us or to other users of the Cicely Cliff website and store, we may record the messages that you send and receive using any of the Cicely Cliff website’s personal messaging, contact forms or commenting features.
We record information relating to your use of the Cicely Cliff Website, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, Global Positioning System (GPS) coordinates, and time-stamp information.
We use this type of information to administer the Cicely Cliff Website and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Cicely Cliff Website. You cannot be identified from this aggregate information.
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Cicely Cliff Website may not work properly or at all.
Transfer of Information.
We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own website and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions).
We may share your personal information with third parties to provide you with services that we offer through the Cicely Cliff Site, conduct quality assurance testing, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.
We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
We may use third party advertising companies to serve ads when you visit the Cicely Cliff Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other website in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
You may choose to provide us with another person’s e-mail address so that person may be invited to be kept up to date with information, or take advantage of a Cicely Cliff deal. We use this information to contact and, if necessary, remind that person about the deal. By providing us with another person’s e-mail address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of their personal information. All invitees are provided with the option not to receive further invitations. We may disclose such information if required to do so in order to comply with legal process, as described above.
The Cicely Cliff Website may contain links to third party websites to which we have no affiliation, including but not limited to social media websites. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party website.
Controlling Your Personal Data.
To the extent you include any personal information in your submissions, third parties may be able to identify you, associate you with your user account, and contact you. Third parties can also associate you with your user account using various lookup features which may exist from time to time on the Cicely Cliff Site, but only if the third party already knows your full name and you include information in your submission that allows the third party to distinguish you from other users who might share the same full name. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name, though doing so could detract from the credibility of your submissions.
Please also note that any personal messages or comments or replies you send or receive using the Cicely Cliff Site’s messaging or commenting features are only private to the extent that you and the sender/recipient keep them private. For example, we do not have any control over whether a recipient of one of your personal messages publicly posts the contents of such a message.
Your Rights Under the GDPR.
If You are a citizen or a resident of a country in the European Union, the GDPR grants You the following rights:
Access to Your Personal Data. You have the right to receive a copy of Your personal data that is subject to processing by Cicely Cliff. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. In cases of excessive, unreasonable, or repeated requests Cicely Cliff may charge You a reasonable fee and may require additional time to grant Your request. Also, Cicely Cliff may use reasonable means to confirm Your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of Your personal data, please contact us by e-mail at [email protected]
To have Your Data Corrected. If Your personal data is erroneous or outdated, You have the right to have it corrected. To do so, please contact Cicely Cliff via e-mail at [email protected]
To be Forgotten. You have the right to be forgotten by Cicely Cliff. You may exercise this right by e-mailing us at [email protected]
We will comply with Your request, at no charge to You, within one calendar month by deleting all of Your personally-identifiable data that is subject to any Cicely Cliff processing. Naturally, after we grant Your request You will not have access to any Cicely Cliff newsletters or discount services unless You provide your information again. Cicely Cliff may use reasonable means to confirm Your identity before granting any request for data so as to prevent the granting of fraudulent requests.
To Restrict Processing of Your Data. You can request that Your data not be processed via Cicely Cliff partners. You can make that request by e-mailing us at [email protected]
and, if you wish, you can even specify which third parties to restrict from processing Your data. We will respond to Your request, at no charge to You, within thirty (30) days from when You make Your request. Please be advised that some of our partners, e.g., Stripe, are essential to Cicely Cliff services, so that if You block processing by them, Cicely Cliff’ services may be unavailable to You.
Portability. You have the right to receive a copy of Your personal data that is subject to processing by Cicely Cliff in a portable format, or to have it transferred directly from Cicely Cliff to another party. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. Cicely Cliff may use reasonable means to confirm Your identity before granting any request to transfer data to You or another party so as to prevent granting fraudulent requests. To request a copy of Your personal data in a portable format, or to request a direct transfer of Your data, please contact us by e-mail at [email protected]
We use industry standard measures to protect the personal information that is stored in our database, and all purchases are processed through fully PCI compliant secure technology. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on the Cicely Cliff Site, please CONTACT US at [email protected]
You hereby acknowledge that Cicely Cliff is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
E-mails and Opt-out.
You may opt-out of receiving personal messages. In addition, you may opt-out of receiving notifications from us at any time by notifying us through our CONTACT US at [email protected]
Contacting the Website and Access to Your Personal Information.
Upon written request, subject to certain exceptions, Cicely Cliff will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information above. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you.
We may charge you a fee to access your personal information to cover our costs; however, we will advise you of any fee in advance, which will be no more than any maximum fee prescribed by law.
Please note that Cicely Cliff does not intend to allow third parties to direct market to our customers directly, but we reserve the right to do so. Should you have any questions in this regard, please CONTACT US at [email protected]
The terms “we”, “us”, and “Cicely Cliff” refer to Cicely Cliff. The terms “you” and “your” refer to you, as a user of the Cicely Cliff Site. The term “personal information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.
IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THESE SITES.